Delhi woman alleges unsolicited message from Rapido parcel rider

Featured image for the article: Delhi woman alleges unsolicited message from Rapido parcel rider

Geetika Srivastava said a Rapido parcel delivery rider sent her an unsolicited personal message after a delivery in Delhi.

Geetika Srivastava alleged that a Rapido parcel rider sent her an unsolicited message after a Delhi delivery. Rapido said it takes reported conduct seriously.

Geetika Srivastava alleged that a Rapido parcel delivery rider sent her an unsolicited “I love you” message after completing a delivery in Delhi.

In screenshots she shared on LinkedIn, the rider first asked how she was before sending the message, Srivastava said. She replied that she would complain to the police if he called or messaged her again. The rider allegedly responded by telling her to complain to Rapido.

Tagging Rapido co-founder Aravind Sanka, Srivastava questioned the company’s vetting of delivery partners and whether misconduct brings consequences. Rapido replied to her post, apologised for her experience and said it took the reported conduct seriously.

“Customer safety, dignity, and respect are our top priorities,” the company said. Srivastava said she would approach the police if the rider contacted her again.

Latest stories

Cities

Sections

GTK covers the news, people, culture, neighbourhoods, civic life and food shaping India’s cities. Better Starts With Us.