Mumbai: MMRDA to install CCTV, voice recording in BKC offices

MMRDA plans to install CCTV cameras and voice-recording systems in the cabins of officials handling Metro rehabilitation and resettlement, land acquisition, and social development work.

The measures apply to offices in the authority’s old Bandra-Kurla Complex building, where MMRDA has also barred brokers, agents and intermediaries from entering. The authority said it received complaints that third parties were operating from the premises, allegedly misleading project-affected persons and interfering in official work.

A screen outside each concerned cabin will display the names of visitors meeting an official. Security staff must record the details of applicants, project-affected persons and project workers, along with the officer or employee they meet. Senior officials will receive monthly reports on applicants and beneficiaries who visit frequently.

Only project-affected persons and their blood relatives may enter the Social Development Room after furnishing identity documents and registering with security. MMRDA has also warned employees that contact with brokers or intermediaries involved in unauthorised activity could invite disciplinary action.

The changes follow a surprise inspection by MMRDA Commissioner Dr Sanjay Mukherjee, after which 16 Social Development Department staff members, from deputy collector to peon, were transferred.